Privacy Policy

Lorvionta ("the Company", "we", "us") values your privacy. This policy outlines how we handle personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This applies to data collected via our website, emails jets@lorvionta.com and physical consultations at SLF Complex, 510 Thomson Rd, Singapore 298135f .

1. Personal Data We Collect

We collect only the information necessary to organize your customized journey:

  • Website Requests: Name, email address, and phone number to schedule your free office consultation.
  • Office Consultations: Flight paths, passenger counts, and travel schedules to design your tailored itinerary and calculate costs.
  • Flight Manifests: Full names, passport details, nationalities, and dates of birth for all passengers.
  • Refund Requests: Bank account information shared via substantiated email to process accepted refunds.

2. How We Use and Disclose Your Data

Your data is processed strictly to facilitate your travel arrangements. We utilize your details to manage appointments, substantiate cash transactions, and organize flight logistics.

To execute your journey, we disclose relevant passenger data to necessary third parties under strict confidentiality, including:

  • Civil aviation and immigration authorities for security clearances.
  • Ground handling agents at designated terminals or hangars.

We do not sell, rent, or distribute your personal data to third parties for marketing purposes.

3. Data Protection and Retention

We implement appropriate physical and administrative safeguards to protect your personal data from unwanted access or alteration. Physical records are kept in secure files at our corporate office, and electronic records are protected by access controls. We retain personal data only as long as necessary to fulfill operational travel requirements or satisfy Singaporean legal and taxation retention mandates.

4. Your Rights Under the PDPA

You hold complete ownership over your personal data. You may contact our data team via email at jets@lorvionta.com to exercise your rights to:

  • Access: Request a copy of the personal data we maintain about you.
  • Correction: Request updates to inaccurate or incomplete information.
  • Withdrawal: Withdraw your consent for data processing. Note that withdrawing data required for flight manifests will result in booking cancellation, subject to our established Refund and Cancellation Policy.

5. Policy Updates

Lorvionta reserves the right to modify this Privacy Policy to ensure ongoing alignment with Singapore regulatory standards. Revised versions will be updated directly on our website.